A Message for Faxing Is Displayed on Fax Standby Screen

Auto redial

The printer is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the printer to automatically redial the number.

If you want to cancel automatic redialing, wait until the printer starts dialing the number, and then press the printer's Stop button. You can also delete the document from the printer's memory to cancel automatic redialing.

• Resending Faxes (Redialing Busy Number)

This group dial cannot be used.

Directory ##

* "##" represents a two-digit number.

The group dial cannot be specified in the on hook dial function.

Specify the individual recipient.

Try again in black & white.

The recipient's fax device is not color-compatible.

Press the printer's Black button to resend the fax.

Alternatively, you select Send in black & white for Color transmission in Advanced FAX settings under FAX settings. The printer converts color documents into black & white data if the recipient's fax device does not support color faxing.

• FAX settings

Failed to connect.

The telephone line cable with a modular plug may not be plugged in properly.

Make sure that the cable is plugged in properly, and resend the fax after a while.

If you still cannot send the fax, select OFF for Dial tone detect in Advanced FAX settings under FAX settings.

• FAX settings

Fax received. Saved in memory.

See Memory Reception.

Busy/no signal

• The recipient's number you dialed is busy.

  Try dialing again after waiting for a moment.

  • Resending Faxes (Redialing Busy Number)

• The fax/telephone number dialed is incorrect.

  Check the fax/telephone number and dial again.

• The recipient's fax device did not respond (after all automatic redialing attempts).

  Contact the recipient and have the recipient check the fax device.

  For an overseas call, add pauses to the registered number.

• The recipient is not using a G3 printer.

  The printer cannot send or receive documents to/from a fax device that is incompatible with the G3 standard. Contact the recipient and ask the recipient to check whether the fax device is G3 compatible.

• The touch tone/rotary pulse setting on the printer is incorrect.

  Set the printer to match the telephone line you are using.

  • Setting Telephone Line Type

Memory is full.

The printer's memory is full because it has sent/received too many documents, or a detailed document.

Print the faxes stored in the printer's memory or save them on the USB flash drive, and delete them from the printer's memory.

• Document Stored in Printer's Memory

When sending a fax, resend it.

If this message still appears, delete the faxes stored in the printer's memory, divide the faxes for sending, and send them again.

When receiving a fax, have the sender resend the faxes.

Awaiting document processing.

The received faxes were not saved on the USB flash drive automatically because the USB flash drive was not inserted or because it was not writable.

The received faxes are stored in the printer's memory. Insert the writable USB flash drive, and then save the received faxes to the USB flash drive manually.

• Saving Document in Printer's Memory to USB Flash Drive

Delete any unnecessary fax from the printer's memory after saving to the USB flash drive or printing the fax.

• Deleting Document in Printer's Memory

FAX info does not match.

The transmission has been canceled because the printer could not detect the recipient's fax device information or the information did not match the dialed number. This message is displayed when Check RX FAX information in Security control under FAX settings is set to ON.

• Preventing Mistransmission of Faxes

Reception rejected.

The reception has been rejected because the fax matches the fax rejection condition specified by FAX reception reject in Security control under FAX settings.

• Rejecting Fax Reception

Waiting for report output...

When the problem is resolved as described, the reports are printed automatically.

• The remaining amount of ink is insufficient:

  Refilling the ink tank.

  • Refilling Ink Tanks

• Paper has run out:

  Load the paper and select OK on the printer's touch screen.

• Paper of a size different from the size specified in Page size in Fax paper settings is loaded:

  Load the same-size paper as the paper size set in Page size and select OK on the printer's touch screen.

  • Changing Paper Settings

• When pressing the printer's Stop button to cancel printing of a report:

  Press the printer's HOME button and select FAX on the printer's touch screen again.